Shipping policy

Digital Delivery Information

HappyDen provides instant digital downloads and custom digital creations. No physical items will be shipped to your address.

How it works:

1. Instant Products: (Workbooks, Templates, Cards) After your payment is confirmed, you will receive an email with a download link. You can also access your files directly from the checkout page.
2. Custom Art: Once you provide your pet’s photo, please allow 2-4 business days for our designers to craft your tribute. The high-resolution digital file will be sent directly to your email.

Please ensure your email address is correct at checkout.  If you haven't seen our emails, please check your spam or junk mail folder.